We will perform a specification analysis to troubleshoot the problem malfunction and suggest appropriate solutions
We will repair or replace the part or system to factory specification using our technicians expert knowledge.
Once repaired, we will test and re-test your vehicle repair to ensure everything is per specification.
Customer Service Follow-up
Once your vehicle has been returned to you we will follow up that you are satisfied with our service and everything is working as you expect.
I have been using Jake’s Automotive for the past few years after recommendations from family and friends and have never been disappointed. Recently I had a taillight issue and Jake’s scheduled me within hours of my call for a same-day appointment. During the repair, Jason the mechanic assigned to my vehicle, assessed the problem and correctly stated it was a factory defect that he could fix but it was something that should not require a special fix and the problem was subsequently resolved quickly. Jake’s was fast, courteous and professional from start to finish again and I will continue to use them for all vehicle repairs and maintenance.
I broke down in their parking lot on Christmas Eve. They were closed and trying to enjoy their holiday party. They still came out, fixed me up and gave me a place to scrub off the grease. Didn’t ask for a thing in return. Great guys! Thank you Gary and Matt! I’ll be in next week to get a permanent fix!
The best. I have been customer since 1995. Superb service.Kept my car and my wife’s car in great shape. Gary is great owner and Pete Scott is without peer.
Bill & Carol Lynch
Locally owned and honest people! BOTH are kind of rare these days 🙂